My responsibility
As your consultant I’m obliged to keep medical records and to communicate with other healthcare professionals, including, but not limited to, your GP, nursing staff, physiotherapists and other hospital doctors. I also have an obligation to protect your data.
I act as a data controller. To invoice you, deal with insurers and meet my obligations to HMRC, I need to share your data (including your name, date of birth, email address, postal address and telephone numbers) with my secretary and medical insurance companies, as described below.
Invoices
Details of your medical care are limited to investigations, procedures carried out at the hospitals where I practise, and the dates you attended for consultation or surgery. This information is only shared by me and my team with the people and companies mentioned above, for the purpose of invoicing you, insurance companies or other healthcare providers. This is only done by email or post and through a password-protected database.
Your name, address and telephone numbers are only given to my secretary, and to medical insurance companies if you’re paying through a medical insurance policy. This is only done by email or an online service (Dropbox or Healthcode) and held on a password-protected database to comply with HMRC audit requirements. It is kept only for a reasonable period after your care.
To comply with the UK General Data Protection Regulation (UK GDPR), I need to tell you how your data is used for these purposes and ask for your consent.
By giving me your email address, you consent to me using it for correspondence about your requests for treatment, your medical history and any other information you provide. Some patients ask for their before and after photographs, which can also be sent to you by email if you wish.
Your rights
You acknowledge that you understand the need to share your data for the purposes above. You have the right to ask what data is held about you, and the right to withdraw your consent to sharing it at any time.
This website
If you send an enquiry using the form on this website, your name, contact details and message are sent by email to info@mattvenus.co.uk so that I can reply. They are not stored on the website itself.
This website doesn’t use advertising or tracking cookies. The map on the homepage and contact page is provided by Google and is only loaded if you choose to show it, at which point Google may set cookies.
If you have any questions about how your information is used, please contact me.